Clinic Partner Whitepaper
HANA
ADHD INTAKE WORKFLOW
A Complete Walkthrough for Prospective Clinic Partners
Covering: 3-module interview architecture · pediatric & adult intake flows · Practice Q integration
85%
faster time to diagnosis
90%
reduction in coordinator time
100%
protocol adherence
Executive Summary
HANA is a voice AI platform that transforms how mental health and neurodevelopmental practices conduct patient intake. This document provides a complete, step-by-step walkthrough of the HANA ADHD intake workflow — from the moment a patient contacts your practice to the moment your clinician receives a structured, analysis-ready report.
The HANA ADHD intake is built around a structured three-module interview, designed in collaboration with board-certified ADHD diagnosticians. HANA conducts the interview by voice, collects clinician-defined data points, and organizes findings into your practice management system — reducing administrative burden, improving data consistency, and freeing clinicians to focus on care.
This walkthrough covers two core use cases: pediatric ADHD intake (parent-report flow) and adult ADHD intake (self-report flow). Both leverage the same three-module interview architecture, adapted for the respondent type.
Workflow Overview
Interactive diagrams of the full patient journey and the three-module interview architecture. Drag to pan, scroll to zoom.
The Challenge: Why ADHD Intake Needs a Rethink
ADHD assessment is one of the most data-intensive processes in clinical mental health. A thorough intake requires gathering structured information from multiple informants, across multiple settings, on dozens of behavioral dimensions. The challenge shows up in three ways:
Time burden
A comprehensive parent intake interview can take 45–90 minutes of clinician or coordinator time. Most practices cannot absorb this volume without creating bottlenecks or cutting corners.
Data inconsistency
Unstructured intake calls produce inconsistent clinical data. Different coordinators ask different questions, and important diagnostic dimensions are routinely missed.
Clinician fatigue
When clinicians conduct intake personally, they spend 30–40% of their diagnostic hours gathering information rather than interpreting it and planning treatment.
The result: longer wait times for families, higher operational costs for clinics, and clinician burnout — without improving diagnostic accuracy.
The HANA Solution
HANA replaces unstructured intake calls with a structured voice AI interview. A parent or patient calls a dedicated HANA line (or receives an outbound call), and HANA conducts a clinician-designed interview — capturing the exact data points your clinicians need, in a consistent and empathetic format, every time.
| Traditional Intake | HANA Intake |
|---|---|
| 45–90 min of staff time per intake | Fully automated — zero staff time during the interview |
| Inconsistent question coverage | Structured protocol — same clinical quality every time |
| Unstructured notes to synthesize | Organized data output, ready for clinician review |
| Scheduling bottleneck | Patients complete intake on their own schedule, 24/7 |
| Clinician burnout on data-gathering | Clinicians engage only at interpretation and planning stage |
The Interview Architecture: Three Modules
The HANA ADHD interview is organized into three sequential modules. Each module has a defined clinical purpose and together they produce a complete picture of the patient's presentation, functional impairment, developmental history, and treatment context.
Click a module to expand
The Patient Journey
HANA supports two primary ADHD intake flows. Both follow the same three-module interview structure, adapted for the respondent.
A parent or guardian completes the HANA interview on behalf of their child. Most common ADHD assessment pathway in child psychiatry and neuropsychology.
Click a step to expand
Assessment instruments dispatched
- ·NICHQ Vanderbilt Assessment Scales (Parent & Teacher forms)
- ·BASC-3: Behavior Assessment System for Children, 3rd Edition
- ·Conners 3rd Edition (C3) — Parent, Teacher, and Self-Report forms
- ·BRIEF-2: Behavior Rating Inventory of Executive Function, 2nd Edition
Practice Integration: Setup in EHR
HANA integrates directly with your EHR to automate scheduling, assessment dispatch, and report delivery. Work through each step below to configure your practice.
Expected Outcomes for Clinic Partners
Practices that implement the HANA ADHD intake workflow see measurable improvements across three dimensions:
Operational Efficiency
Eliminate 40–90 minutes of coordinator time per intake. Scale ADHD assessment volume without adding headcount or creating scheduling bottlenecks.
Clinical Quality
100% protocol adherence. Every patient receives the same evidence-based intake — no questions skipped, no informants missed, no variation by coordinator.
Patient Experience
Families complete intake on their own schedule, at home, without a phone appointment. Reduces no-shows and improves intake completion rates.
Onboarding Timeline
HANA is available for pilot deployment with select clinic partners. The typical onboarding timeline is 2–4 weeks, including template configuration, staff training, and a supervised first-intake review.
Kickoff call. EHR integration. Message template and assessment packet configuration.
HANA interview customization to your specific clinical protocol. Staff training session.
Supervised pilot — 2 to 3 live intakes with clinician review of HANA output and protocol refinement.
Go-live. Full ADHD intake volume transitions to the HANA workflow.
Ready to transform your ADHD intake workflow?
Schedule a demo or start a pilot conversation
Confidential — prepared exclusively for prospective HANA clinic partners